FAQ

AGE RESTRICTIONS

During the daytime, children 0 – 12 years do not need a ticket in order to attend the event areas. children under 16 years old (aged 0 – 15) must be accompanied by a parent or guardian (18 or over) at all times. If you are 16 or older you can attend on your own, please bring id with you.
Night events are not suitable for children and are for those 18 years of age and older only.

CONTACT INFO

General questions and suggestions: [email protected]

Technical support: [email protected]

 

Official information:

EPILOGUE FEST LLC
107564, Moscow, Krasnobogatirskaya street, 38, build 3, ET/POM/KOM 3/9/1
BIN 1207700178113
TIN 9718156515

COVID INFO

Q: Can you confirm if the festival is postponed or cancelled due to the global pandemic, full refunds will be available to customers?

A: In case of Vietnam stopping mass events or closing borders for all or some countries due to the pandemic, customers from these countries will have a full ticket fee refund, excluding only 5% of acquiring bank transaction fee. To get this refund, you will need to send a request to [email protected]. In any case, if you change your mind – you could get a 70% refund if you reach out before 15th of December.


Q: Did you get the permission to hold this event?

A: Yes, we got an official license from the Vietnam authorities to hold Epizode in Phu Quoc, from December 29 2020 till January 10 2021. Permission is granted by The People’s Committee, in accordance with all applicable laws and regulations. For the full documents, please check the LICENSE section at FAQ.


Q: What kind of procedure will you apply regarding the Covid-19 pandemic? (Mask, physical distancing, visitors quota, etc)

A: We are closely monitoring the situation while following all official guidelines and all recommendations within the legal framework. We want to reiterate that the safety of our patrons is our most important priority. We will follow all official guidelines and recommendations on safety and will take additional steps to ensure you have the best and most secure experience.

DATES AND HOURS

EPIZODE⁵ will take place from the 29th of December 2020, 16:00 to the 10th of January 2021, 20:00.

The festival site will be open to visitors 24 hours a day.

ENTRY AND EXIT

Tickets of all categories will be replaced with wristbands. You must not remove it until the end of the festival, or give it to other people. Unlimited entry and exit from the festival site is possible at any time throughout the validity period of your ticket.

EVENT RULES

UNDER INFLUENCE
It is prohibited to enter the event areas under the influence of alcohol and / or drugs. When noticed you will be denied access without the right to a ticket refund.

It is prohibited to enter the event area with the following products or materials: soft drugs, hard drugs, food, (alcoholic) drinks, glassware, (plastic) bottles, cans, flags, sticks, umbrellas, walking sticks (except medical crutches and tools), pets, banners, objects with discrimination and / or provocative texts and / or expressions, battle-, cross-, fire-or shot weapons or other objects that could be used as a weapon, objects which may negatively affect the safety, health or well-being of the visitors, spray cans, atomizers, fireworks, torches, means of transport, professional video-, audio-, recording- and photo equipment (does not include digital compact cameras and mobile phones with cameras function).

VIDEO, PHOTO AND SOUND RECORDINGS
Everyone that enters the event area automatically gives permission to be filmed, photographed and sound recorded. The organization may use the pictures and recordings for promotional purposes.

SOUND LEVEL
Loud music will be produced in the event area. The organization is not liable for any negative consequences that may occur. The organization recommends using earplugs or occasionally visiting some of the quiet areas to give your ears some rest.

PROGRAM
The program is subject to change. If specific acts are canceled. There will be no refund of entrance fees or other costs. The organization will always attempt to find a replacement of the same quality level with a similar music style.

OWN RISK POLICY
Entering the event areas is at your own risk. The organization cannot be held liable for any injury, material damage and immaterial damage of the visitors of the location / event.

FESTIVAL LOCATION

Epizode site is located on Sunset Sanato beach, Phu Quoc Island, Vietnam.
Exact coordinates are 10.153099, 103.973504.

You can find Epizode festival on Google Maps by searching "EPIZODE".

GENERAL INFORMATION

- EPIZODE - is a one of a kind international festival of electronic music. It will be held for the fifth time in South-East Asia, on Phu Quoc, Vietnam's largest island.

An international team of experienced organizers of the largest events in the world from Russia, Europe, and Asia is in charge of the festival. The team states that its main goal is the creation of an event format completely new for the region, where the emphasis is mainly on modern art and music.

- 4 stages, over 250 hours of music, more than 8 dozen musicians and media artists from all over the world.

- Unique location surrounded by wild palm trees and ocean waves, on a white beach of the western part of Vietnam's paradise Phu Quoc island.

LICENCE

Documents are available at the link epizode.asia/license

PROGRAM

12 days and nights

4 stages on the ocean shore

Hundred international and regional artists

Techno, house, breaks, drum 'n' bass, trance, progressive and other genres of electronic music

Media Art: light and laser installations

Art objects

Food courts

Marketplace

Recreation zones